- Safety and professionalism are at the Top of the List: GPs who come to your home are doctors with full accreditation and registration and follow strict safety and identification protocols. Your safety and comfort matter the most.
- They Get Straight to the Point, and the Work is done quickly: The visit is not a general health check but a complete examination to identify and treat the acute health issue causing discomfort.
- Some Preparation Will Help a Lot: If you have your Medicare card, a list with the medication's names, a bright room, and pets secured, the visit will be more comfortable and productive for everyone.
- You Will Have a Clear Plan: Your doctor will always leave you with a clear plan for managing your condition, which may include prescription drugs, self-care advice, and instructions on when to return to your regular GP.
What Happens During a Late-Night GP Visit
Relief is quite a special feeling when you know a doctor is coming to your place, especially during the night's quiet hours. But for many people, that relief is mixed with a bit of doubt. How will the visit be? What should I do to get ready? It's definitely not the same experience as going to a familiar clinic.
Knowing the details of a late-night GP home visit can be a game-changer, from that confidence to uncertainty. You can feel more prepared and in control when you understand the night doctor's steps from arrival at your place to departure. We will explain a typical home consultation so you have clear expectations and can focus on what matters: receiving the necessary care from the doctor. It's an essential part of the after-hours urgent care system that cares for you and your family.
The First Steps: Arrival, Identification, and Consent
The idea of a stranger coming to your place late at night is unpleasant. Therefore, the arrival procedure is hinged on professionalism, checking, and trust. Simple steps taken after booking can help prepare for a doctor's arrival.
Upon arrival, the doctor will identify themselves and present their official identification. They will also usually confirm your identity with your Medicare card or another photo ID. This double confirmation is a critical initial stage that, in addition to ensuring the right doctor is treating the right patient, also serves as the basis for our quality and compliance commitment.
Before the medical examination starts, the doctor will get your consent after explaining the procedure. They will briefly describe the visit and then check whether you are comfortable. You may always have a family member, partner, or friend as your chaperone throughout the visit. It is your right; many patients report feeling more comfortable this way. Your house is your home, and the procedure is designed to respect that.
Getting to the Bottom of It: The Clinical Assessment and Plan
After the initial formalities are done, the doctor's; attention is entirely focused on patient health, which forms the essence of all doctor home visits. It is a well-organised and detailed procedure.
Focused History and Examination
Firstly, the doctor will try to understand the problem by obtaining a focused history of your issue. They will ask you the following questions:
- What symptoms do you have?
- When did the symptoms appear?
- Have you taken any medicine for the symptoms?
- Do you have any relevant medical history or allergies?
The after-hours doctor cannot access your regular GP's file, so they must rely on your information to make the right call.
After that, the doctor will conduct a physical examination based on your symptoms. They bring a fully stocked medical bag with all the necessary diagnostic tools, including a stethoscope, otoscope (for ear and throat inspection), thermometer, blood pressure monitor, and blood glucose meter. The doctor will examine you professionally and respectfully, and explain what happens at each step.
Australia's Pharmaceutical Benefits Scheme (PBS) subsidises many medications, reducing patient costs.
Documentation and Management Plan
The doctor will also write down everything in detail during the consultation. This writing up is very important for the patient's medical record. It is the primary vehicle for accurately recording the findings and the source for creating a handover letter for your regular GP, reflecting continuity of care.
The visit ends with a clear, actionable management plan. The doctor will discuss their findings with you, pinpoint the probable diagnosis, and briefly summarise the follow-up steps. This could be:
- Creating and sending an electronic prescription for medication.
- Providing a short initial dose of a medicine for immediate relief.
- Performing a treatment, for example, applying a bandage.
- Giving detailed self-care instructions.
- Advising the regular GP's visit for the next day.
You will be permitted to raise your questions and will never be in doubt about what to do next.
Your Role in a Smooth Visit: Simple Steps to Prepare
The doctor is the specialist, but you can make the visit smooth and practical. Simple preparations can make an incredible difference in the outcome of the visit.
- Light the Way: Keep your porch light on so the doctor can easily locate your house number.
- Clear a Path: Make sure the path to your door and the patient's room is free of litter and free of anything you can trip over.
- Secure Your Pets: Even if your dog is usually very friendly, he may get nervous or become overly protective when a new person comes in. Please keep your pets in another room until the doctor arrives.
- Turn Up the Lights: The lighting in the room must be sufficient for a detailed, thorough examination. Please turn on the overhead light in the patient's room.
- Have Your Details Ready: After the midnight doctor is booked, it would be wise to have the following things ready while waiting:
- Have your Medicare card ready.
- Medication, vitamins, or supplements, if currently taken, you should be able to list them.
- A list of allergies you know of.
- Name and clinic of your GP.
Each visit wraps up with a clear plan for care at home and when to arrange follow-up with your regular GP. Also, check the 13CURE blog for more after-hours care tips.
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9 min readFrequently Asked Questions
A GP who makes a house call carries a medical bag that is like a small clinic. It contains almost everything needed for diagnostic tests, including instruments for checking vital signs, the ears, eyes, and throat. The bag also includes instruments for measuring blood sugar and oxygen levels. In addition, the doctor brings some common medications to provide the patient with immediate relief from pain, nausea, or asthma.
Each situation is unique; however, a home consultation usually lasts 15 to 20 minutes. This time is sufficient for initial assessment, diagnosis, treatment, and for you to ask some questions.
The after-hours doctor cannot access your regular GP's records. So, you need to tell them briefly but clearly about your health. If you have any chronic diseases and are taking medications, list them all.
We recommend inviting a support person or a chaperone during the consultation. They can remember the doctor's advice and make you feel more comfortable.
Need a doctor after hours
Our team is available 24/7 for bulk billed home visits across Australia.
Written By
Dr. Muhammad Mohsin, General Practitioner
MBBS, AMC
Dr. Muhammad Mohsin completed his studies from University of Health Sciences, Lahore Pakistan in 2008. He came to Australia in 2012 and has woked as a resident and GP in various hospitals and medical centres across Australia. He has a particular interest in men's health, travels medicine, chronic disease management, and general family medicine.