Complaints
We recognise that patients have certain rights and we will endeavour to support these rights. If you are unhappy with any aspect of the services we provide to you or if you feel your rights are not supported, we would appreciate your comments. Your doctor, or the receptionists on duty are available to discuss any problems you may have.
Should you wish to take any complaints further you can contact: The office of the health ombudsman.
The information for the NSW health ombudsman are as follows:
Call : (02) 9219 7444
Toll Free in NSW 1800 043 159
Toll Free in NSW 1800 043 159
TTY service for the hearing impaired (02) 9219 7555
or Contact the National Relay Service on 133 677
or Contact the National Relay Service on 133 677
Fax : (02) 9281 4585
Email : hccc@hccc.nsw.gov.au
Office Address : Level 13, 323 Castlereagh Street (corner of Hay St) SYDNEY NSW 2000
The office is located close to Central Station and is accessible by wheelchair.
( Click Here For Map )
The office is located close to Central Station and is accessible by wheelchair.
( Click Here For Map )
Business Hours : 9.00am to 5.00pm Monday to Friday
Post Address : Locked Mail Bag 18 STRAWBERRY HILLS NSW 2012
You can send also send complaint to Practice:
Email : admin@13cure.com.au
Post To Practice Address : Suite 15/178 Queen Street St Marys NSW 2760
