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After Hours Urgent Care
After-hours care is an essential service that provides urgent medical help outside regular clinic hours. If you're wondering what conditions an after-hours doctor can treat, it's vital to know that this service covers everything from colds to minor injuries, so you're never left without help, no matter the time.
After-hours GP care is one of the essential parts of the primary healthcare network in Australia, and it helps to provide patients with access to a general practitioner outside of the clinic's regular working hours. It is a service for the suburbs of New South Wales & Queensland (NSW & QLD) regions, and other places dedicated to telling you what you should do when you have health problems that are not life-threatening but require you to come in the next business day.
Continuing with your regular GP ensures you have reliable medical care after 6 PM and on weekends. Health problems in Australia, like those in the rest of the world, do not follow a 9-5 schedule, and the Australian healthcare system recognises this basic need.
The continuation of your regular GP guarantees you a reliable medical care option after 6 PM and on weekends. Health problems in Australia, like in the rest of the world, do not have a 9-5, and the Australian healthcare system understands this basic need.
This offer can prevent a situation from worsening and is a necessary link to your regular doctor, so your health records stay accurate.Qualified home doctors can visit you at home , saving you the time waiting in long queues at the emergency department.
Medicare time refers to the specific periods during which rebates can be claimed. After-hours services are available to Australian residents, and bulk billing after-hours clinics may apply for eligible patients, including infants under 1 year old.
On weekdays, night and early morning times are considered before 8:00 AM and after 6:00 PM.
Before 8:00 AM and after 12:00 PM (midday)
24 hours on Sundays and public holidays
After-hours services are generally available to any Australian resident with a valid Medicare card. This official timing allows specific Medicare rebates to be implemented, making the services financially accessible to all who need them.
Choose the right level of medical care to free emergency room beds for critical cases. If you need advice on when to call 000 vs after-hours care, we provide guidance on choosing the proper care for your health needs.
Call 000
Those urgent situations that are not of a life-threatening nature
13CURE offers the after-hours telehealth service for urgent, non-life-threatening situations from 11 PM to 7 AM daily. You may visit your regular GP or call 13 2873 for non-urgent situations.
Know the difference to choose wisely.
| Feature | After Hours GP (13CURE) | Emergency Room |
|---|---|---|
| Waiting Time | Usually shorter, depending on availability | Can be several hours during busy periods |
| Cost | Bulk billing may apply | No cost for emergency care in public hospitals |
| Suitable For | Non-urgent health concerns | Serious or life-threatening situations |
| Location | Care provided at home or via telehealth | Hospital-based care |
| Doctor Attention | Individual consultation | Patients seen based on urgency |
| Follow-up | A summary may be shared with your regular GP | Further hospital reviews may be required |
Important: If you're experiencing chest pain, severe breathing difficulties, major bleeding, or loss of consciousness, call Triple Zero (000) immediately.
Telehealth plays a significant role in providing convenient care for urgent, non-emergency cases. Telehealth vs. in-person urgent care: a helpful guide for patients considering their consultation options.
We aim to simplify, secure, and open up after-hours healthcare to everybody. There is a clear and straightforward way to coordinate a meeting with a doctor when you need one, which we have developed.
You can book online or through our app. Please provide patient details, address, Medicare number, and a short description of symptoms.
Our customer service team thoroughly evaluates your request, confirms details by phone, and conducts clinical triage to determine suitability.
After the confirmation, we will send a qualified, AHPRA-registered doctor to your place as soon as possible.
The doctor visits your home for a complete medical consultation in your comfortable space.
Our reservation system is ideally linked to our team of doctors on the road. They are technologically supported and abide by strict safety standards for efficient and secure service delivery.
Telehealth is very supportive and plays a significant role in the future of after-hours care. The online GP consultation can be used for triage or follow-up. It offers the patient another layer of safety and convenience.
13CURE offers after-hours telehealth support for urgent, non-emergency cases from 11 PM to 7 AM daily. It is a communication tool that complements an in-person visit
First contact to determine if a home visit is necessary.
After-visit telehealth to check on the patient’s progress.
You're privacy is paramount to us. Every one of our digital platforms is linked via encrypted connections to keep your private and medical information safe.
Understanding how payment works is essential. If you are eligible, Medicare covers the doctor's fee for your Medicare GP visit directly.
Bulk billing may apply for:
To be eligible for Medicare coverage, you must have::
The after-hours Medicare coverage is based on specific time slots defined by the government under the Medicare Benefits Schedule (MBS).
Please note: All other patients not meeting the bulk billing criteria are billed privately. For detailed information about billing and rebates, please refer to our Bulk Billing & Medicare Guide.
When a home doctor comes to you , he brings the required medical care right to your place. This is very helpful for parents with sick children, older adults, and people with mobility challenges. The benefits of after-hours home visits are numerous, including comfort and convenience in your own home.
To make the visit expedient, you should adhere to this easy checklist:
A GP home visit is the work of a fully qualified doctor, who comes prepared with the necessary equipment for a standard consultation. For non-urgent cases, we recommend seeing your regular GP.
We care most about the safety of our patients. All doctors who work with 13CURE are registered with the Australian Health Practitioner Regulation Agency (AHPRA).Our Open Disclosure Policy supports patient safety and transparency in care.
Our doctors are all registered with Australia's national health practitioner regulation agency.
Our promise to be excellent through high-quality standards and accreditation
Appropriately trained and qualified health practitioners verified by AHPRA
Preparation will help you get the maximum from your consultation. Have the following ready before the doctor comes:
You may check any practitioner's registration
Visit AHPRA WebsiteAfter the doctor leaves, we are still responsible for our care. We ensure continuity of care through detailed reporting and follow-up support.
After the consultation, a detailed report is made which describes:
This detailed summary is sent to your regular GP through a secure line, thus:
Sometimes, a follow-up conversation would be helpful. We can offer telehealth follow-up to check on the patient's progress, which is a convenient way to ensure complete care from start to finish
13CURE provides after-hours telehealth support for urgent, non-emergency cases from 11 PM to 7 AM daily.
Learn more about accessing after-hours medical care
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Read more ->During your home visit, our doctors can provide prescriptions and referrals, facilitating your treatment and recovery by giving you everything you need.
Traditional paper prescriptions that your doctor writes during the home visit can be taken by you directly to your local pharmacy for fulfilment.
Pharmaceutical electronic prescriptions can be sent to your preferred pharmacy, digitally providing a convenient and modern way to get your medications.
If the doctor thinks that hospital emergency care is the best option for you, he can give you a referral to facilitate your admission and ensure continued care.
Note:All prescriptions and referrals are issued per Australian medical regulations and AHPRA standards. Upon consultation, your doctor will provide the treatment option best suited to your condition.
Community after-hours services do more than help individuals; they strengthen the entire community's health.
Convenient care for parents with sick children at night. Bulk billing may apply for infants less than 1 year old.
Peace of mind with home care, eliminating stressful travel and providing comfort in familiar surroundings.
Promoting preventive awareness and empowering communities to take a proactive role in their health.
By providing a reliable alternative to emergency rooms, we help manage healthcare resources effectively. This ensures emergency departments can focus on critical cases, benefiting the community.
Necessary: Patients should always see their regular GP for non-urgent matters. Our mission is rooted in quality and community trust, working alongside your primary healthcare provider to ensure comprehensive care.Learn more about providing safe at-home medical care.
Discover why 13CURE is trusted across New South Wales. Watch our video to hear directly from our patients about their experiences with our dedicated after-hours medical service. With a 99% satisfaction rate, we strive to exceed expectations in care and communication, ensuring your well-being is always our priority.
