After Hours Urgent Care
It's late at night, a weekend, or a public holiday. You need to see a doctor, but your regular GP clinic is closed.This is where after-hours care provides the vital solution you need.
If you have private health cover with Allianz, BUPA Australia, Medibank, or NIB, Please talk to our staff to check your eligibility.
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After Hours Urgent Care
It's late at night, a weekend, or a public holiday. You need to see a doctor, but your regular GP clinic is closed.
After-hours GP care is a fundamental component of Australia's primary healthcare network, designed to provide patients with access to a General Practitioner outside of normal clinic hours. From Sydney's suburbs to the Newcastle region and beyond, it is a service dedicated to urgent health matters that are not life-threatening but cannot wait until the next business day.
Think of it as an extension of your regular GP, ensuring you have a reliable option for medical care after 6 PM or on weekends. Health concerns don't adhere to a 9-to-5 schedule, and the Australian healthcare system recognises this fundamental need.
This service prevents minor issues from escalating and provides a vital link back to your regular doctor, ensuring your health records remain complete. Instead of facing long waits in an emergency room, you can have a qualified doctor consult with you in the comfort of your own home.
Medicare defines specific time windows so rebates can apply.
Before 8:00 AM & after 6:00 PM on weekdays
Before 8:00 AM & after 12:00 PM (midday)
All day on Sundays and public holidays
Any Australian resident with a valid Medicare card is generally eligible to access after-hours services. This official timing allows for specific Medicare rebates to apply, making the service financially accessible to all who need it.
Pick the right level of care and keep ERs free for critical cases.
Call Triple Zero (000)
Urgent but not life-threatening
We offer 13CURE provides after-hours telehealth support for urgent, non-emergency cases from 11 PM to 7 AM daily. For non-urgent cases, we recommend seeing your regular GP.
Know the difference to choose wisely.
| Feature | After Hours GP | Emergency Room |
|---|---|---|
| Waiting Time | Minimal - doctor comes to you | Often several hours |
| Cost | Bulk billing may apply for eligible patients | Free for emergencies |
| Suitable For | Non-emergency urgent conditions | Life-threatening conditions |
| Location | Comfort of your home | Hospital facility |
| Doctor Attention | One-on-one consultation | Prioritised by severity |
| Follow-up Care | Report sent to your regular GP | May require additional visits |
Important: If you're experiencing chest pain, severe breathing difficulties, major bleeding, or loss of consciousness, call Triple Zero (000) immediately.
Our mission is to make after-hours healthcare simple, safe, and accessible. We've developed a clear and straightforward process that connects you with a doctor when you need one.
Book online or via our app. Provide patient details, address, Medicare number, and a brief description of symptoms.
Our trained team reviews your request and calls to confirm details and perform clinical triage to ensure suitability.
Once confirmed, we dispatch a qualified, AHPRA-registered doctor to your location promptly.
The doctor arrives at your home to conduct a thorough medical consultation in the comfort of your own space.
Our booking platform seamlessly connects with our team of on-road doctors, supported by modern technology and strict safety standards to ensure efficient and secure service delivery.
Telehealth plays a crucial supporting role in modern after-hours care. An online GP consultation can be used for triage or follow-up, providing an extra layer of safe and convenient support.
13CURE provides after-hours telehealth support for urgent, non-emergency cases, 11 PM to 7 AM daily. It serves as a communication tool to support, not replace, an in-person visit.
Initial consultation to assess if a home visit is necessary.
Post-visit telehealth to check on patient progress.
We take your privacy seriously. All our digital platforms use encrypted connections to protect your personal and medical information.
Understanding how payment works is important. If you are eligible, the doctor’s fee for your Medicare GP visit is covered directly by Medicare.
To be eligible for Medicare coverage, you must have:
The after-hours Medicare coverage is based on specific time slots defined by the government under the Medicare Benefits Schedule (MBS).
We offer 13CURE provides after-hours telehealth support for urgent, non-emergency cases from 11 PM to 7 AM daily. For non-urgent cases, we recommend seeing your regular GP.
Ideal for parents with sick children, the elderly, or those with mobility issues.
Follow this simple checklist:
A GP home visit is conducted by a fully qualified doctor who carries the necessary equipment for a standard consultation. For non-urgent cases, we recommend seeing your regular GP.
All doctors working with 13CURE are AHPRA-registered.
All our doctors are registered with Australia's national health practitioner regulation agency
Commitment to excellence with strict quality standards and accreditation
Suitably trained and qualified health practitioners verified by AHPRA
To get the most out of your visit, please have ready:
Verify any practitioner’s registration
Visit AHPRA WebsiteContinuity of care via reporting and follow-up support.
After your consultation, a comprehensive report is created documenting:
This detailed summary is securely sent to your regular GP, ensuring:
In some cases, a follow-up consultation is beneficial. We can arrange a telehealth follow-up to check on the patient's progress, providing a convenient way to ensure complete care from start to finish.
Available 11 PM – 7 AM daily for urgent, non-emergencies.
Learn more about accessing after-hours medical care
Your doctor can write traditional paper prescriptions during the home visit, which you can take directly to your local pharmacy for fulfillment.
Electronic prescriptions can be sent digitally to your preferred pharmacy, providing a convenient and modern way to access your medications.
If the doctor determines that hospital emergency care is needed, they can write a referral to facilitate your admission and ensure continuity of care.
Note: All prescriptions and referrals are provided in accordance with Australian medical regulations & AHPRA standards. Your doctor will discuss the best treatment options for your condition during the consultation.
Got a question not listed here? Contact us and we’ll be happy to answer your query!
Call nowBeyond individuals — we help the health system serve everyone better.
Convenient care for parents with sick children at night. Bulk billing may apply for infants less than 1 year old.
Peace of mind with home care, eliminating stressful travel and providing comfort in familiar surroundings.
Promoting preventive awareness and empowering communities to take a proactive role in their health.
By providing a reliable alternative to emergency rooms, we help manage healthcare resources effectively. This ensures emergency departments can focus on critical cases, benefiting the entire community.
Important: It is always recommended that patients see their regular GP for non-urgent matters. Our mission is rooted in quality and community trust, working alongside your primary healthcare provider to ensure comprehensive care.
Discover why 13CURE is trusted across New South Wales. Watch our video to hear directly from our patients about their experiences with our dedicated after-hours medical service. With a 99% satisfaction rate, we strive to exceed expectations in care and communication, ensuring your well-being is always our priority.
